I had minor issues with the keys not working on 2 of the 3 days but that's happened before. The day I arrived I wanted to make it clear that I wanted to not change rooms after the 3rd day and they agreed. The answer after 45 minutes on the phone with them: Make a new reservation for one day. He said he had no ability to simply add one more day to my existing reservation. The person I talked to from the IHG website said that I couldn't make a change to the reservation because it had been more than 24 hours past the ”cancellation date” and I would end up having to pay for the entire stay if I cancelled that reservation and made a new one with 4 days. Two days later I needed to add one more day. The price was nearly 3 times what it had been a year earlier. First, I made my 3 day reservation two weeks in advance online through IHG like normal. I had to make a trip to help with a family health issue. After many happy visits there my last visit was unacceptable in every way. Beaumont | 18.96km from Morongo Casino Resort & Spa This has been my go to hotel for several years now while visiting my family in Yucaipa.
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